Terms and Conditions

Agreement to Terms

By accessing our website or scheduling services with Rockstar Moving Company, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

Scope of Services

Rockstar Moving Company provides professional moving-related services, including but not limited to:

• Residential Moving
• Commercial Moving
• Long Distance Moving
• Packing Services
• Storage Solutions
• Specialty Moving Services
• Junk Removal
• Move-Out Cleaning

All services are subject to availability and scheduling confirmation.

Estimates and Final Pricing

• All quotes are based on initial information provided by the customer
• Final pricing may adjust based on actual conditions on moving day
• Additional services or unforeseen conditions may affect cost
• Any changes will be communicated before additional charges are applied

What Customers Are Responsible For

Customers are responsible for:

• Providing accurate move details
• Ensuring access to pickup and delivery locations
• Securing or disclosing fragile/high-value items
• Notifying us of stairs, obstacles, or restrictions
• Preparing items not included in packing services

Booking Changes

• Cancellations or rescheduling should be communicated as early as possible
• Fees may apply depending on timing and crew allocation
• Same-day cancellations may be subject to charges
• We reserve the right to reschedule due to safety, weather, or operational conditions

Handling of Belongings

We take care in handling all items, but:

• Customers must declare fragile or high-value items in advance
• Improperly packed items may not be covered for damage
• We are not liable for pre-existing damage or structural issues at locations
• Liability coverage options may be available depending on service type

Safe Working Environment

We reserve the right to refuse or pause service if:

• Conditions are unsafe for crew or property
• Access is blocked or not disclosed
• Weather conditions pose risk
• Hazardous materials are present

Additional fees may apply if conditions are not as described at booking.

Payment Expectations

• Payment is due upon completion of services unless otherwise agreed
• Deposits may be required for certain bookings
• Accepted payment methods will be communicated during booking
• Late or failed payments may incur additional charges

Service Limitations

Rockstar Moving Co is not responsible for:

• Delays caused by traffic, weather, or external factors
• Items not properly packed or disclosed
• Indirect or consequential damages
• Issues outside reasonable control of the company

Acceptable Use

By using our website, you agree not to:

• Misuse contact forms or request systems
• Attempt unauthorized access to systems
• Use the website for fraudulent or harmful activity

Updates to Terms

We may update these Terms & Conditions at any time. Continued use of our website or services indicates acceptance of updated terms.

Questions About These Terms

If you have questions regarding these Terms & Conditions, please contact us:

Rockstar Moving Company
Spokane & North Idaho

(208) 274-5664
admin@rockstarmovingcompany.com